伦敦瑰丽酒店

We had a wonderful experience considering everything that was going on with COVID 19. My wife had a terrible experience with the Mathew Curtis salon and was extremely disappointed. She booked her appointment weeks in advance for a cut with Mathew and when she arrived they told her they had a mix up and would be sure to get her rebooked the next day with Mathew. Well when she arrived the following day the stylist acted like he had no idea, which was a total reach and allowed him to do her color which came out awful!!! Julie our Butler found her a new salon for a cut. However, due to the test patch policy was unable to get her color fixed before we departed. Our interaction with staff was lovely and everyone went above and beyond.

Our weeklong stay at the Rosewood in London was wonderful. The service offered was top notch, especially the butler staff, our every need was met. The on-site restaurant (Holburn Dining Room) is also quite good and I must highly recommend a cocktail or two at Scarfe's Bar, a fantastic high class bar with live music, entertaining staff and ambiance.

Very good stay, excellent staff!!

We were greeted with a smile from every member of staff that we encountered. Everyone was helpful & nothing was too much trouble. In this current climate, we felt well looked after & safe & it was great to escape for a few days.