General Info

Alexander H.+

Fantastic hotel - stunning location. Despite average weather during our stay (end of October) it was great place to stay. Highly recommend - Spa and staff excellent.

such an amazing place+

helpfull, kind and smiling staff, peacefull, great view from the room.

Lovely stay. Excceptional views. Quality hotel and staff.+

Great+

Fantastic place, but more importantly fantastic staff and service,

fabulous place to relax and unwind+

incredible setting, fabulous views and service to match

An amazing stay in an amazing place with an amazing staff!+

The experience in the hotel was beyond my exepctations. I found staff who were really customer focused and always did the extra mile to ensure my wife and I were having a great stay. From small attentions (choice of food as i am on a gluten free diet) to high professionalism when it came to make a surprise to my wife for our wedding anniversary (so she could not see it coming :)). Also, we were offered a bottle of Cava for the occasion and we really appreicated the gesture. The rooms (Standard and Eden) we have been spending the week in were amazing. It was always sparkling clean, and the decoration was simply beautiful. Now the view.... well i guess it is one of the gems of this hotel: it was stunning to wake up and end the days looking at this beautiful real picture... We had the opportunity to go to the hotel Spa and here again we were amazed: the Cascadas Suspendidas are a great experience, the view is stunning while going through the different pools... We also had an amazing massage session both of us. It was the best deep tissue massage i have ever had and i an sorry i cannot remember the name of the masseuses... i remember they were both french. they were great! Every member of the staff was smiley, welcoming, helpful in any ways i could possibly imagine. The staff also helped us to book a nice table in a nice restaurant which we could probably have not been able to do on our own and the place was awesome, as well as the food :) I also would like to personally thank Cassandra, Tiziana and Tiago for their amazing service and attentions provided during our stay. it certainly helped us feeling awesome and nearly at home :)

Good, but with some downsides+

A luxury stay, at luxury prices. However, standard of cooking (langoustine served raw, anyone?) and service not up to expectations, probably due to it being their end of season. Value for money not great, but nevertheless a lovely hotel with an incredible view.