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Zermatt, Switzerland
Off the beaten path • Scenic mountain views • Perfect for proposals
Family-owned and operated, this spectacular Alpine escape marries the personalised service of the boutique with the high-end luxury of the most exclusive luxury hotels.

A delicate balance is struck in the design of this superior hotel between the four elements, which harmonise in every aspect of the space.

Each of the luxurious suites is dedicated uniquely to one element—earth, wind, fire, or water—to give each room a personal touch.

The finest materials and most modern amenities put you at ease, while the breathtaking Alpine views stream in through the windows.

The rooms all also feature a fully equipped kitchen, allowing guests to holiday at their own rhythm, and breakfasts are served to each room to make for utterly relaxing mornings.

For an altogether new level of bliss, you simply must try the spa.

Utterly contemporary, this spa and wellness centre is a temple of relaxation featuring saunas, hammams, and an outdoor jacuzzi where you can bask in the mountain splendour after a day of Alpine adventure.

In the large pool too, you can revel in the Firefly hotel's unparalleled location in Zermat, where the city's lights disappear into the towering, snowcapped peaks.

Bar 55 is the ideal place to unwind with cocktails and conversation amonst the relaxed by stylish décor while you contemplate the excitement of tomorrow.

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    Here is a glimpse on how we can help you:

    • Room arrangements (like romantic decorations or connecting rooms for your family)
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    • table, spa or tee-time reservations
    • or anything you can think of

    We are here for you – also during your stay - per phone, e-mail or whatsapp!

    Unique Concierge Service

    Support from our concierge team from the moment you book, throughout the stay until you are back home

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    Tasty wine

    Enjoy at home - We´ll send you tasty wine after your stay!

General Info

Reasons To Go

Off the beaten path/Scenic mountain views/

Hotel Overview

Fine dining/Excellent service/


Pay on arrival/Direct online booking/

Book rooms

General Info

  • Internet & TV

    Wifi available free in room / Satellite TV

  • Outdoor Area

    Sun deck

  • Transfers

    Free shuttle service

  • Reasons To Go

    Off the beaten path / Scenic mountain views

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Customer rating
rated  / 5

“The only Zermatt Hotel .. and Why would you stay anywhere else?”+

Breakfast included, Gym, Sauna, Pool, sun deck, bar till 2am and Wonderful service and superior inclusions .. Fantastic


A great boutique Hotel with excellent service.

Robert Pasternak

Luxury designed indulgence in a wonderful location.+

The hotel was the perfect blend of old world charm and friendly hospitality, but with a stunning modern design edge. Rooms were spacious, very clean and wouldn't feel out of place in a grand design TV ...


High quality and professional service delivered with a smile !+

Friendliness and helpfulness of staff, cleanliness of accommodation and great cosy bar. Would be great idea to offer a selection of bar food snacks


Quiet night in Zermatt+

Overall, the hotel was nice, quaint. The bed side lamp was too bright to be by the bed side, the chairs in the room were not comfortable to relax in, no bath, just a small shower. For the price paid a ...

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