Spa and Wellness

Staff from doorman to reception and housekeeping were warm, welcoming helpful. to+

We were completely pampered. Staff made every aspect of our stay pleasant and all questions were answered pleasantly and knowledgeably. The dining staff were efficient and attentive. It was overall a really good hotel stay

Birthday treat+

Amazing everyone there were first class they could not do enough for us

An unforgettable stay at the Savoy+

Where to start? From booking to departing at the end of our stay, the level of service is nothing we have experienced before. It was quite simply the most unforgettable experience in an iconic hotel but taken to the next level due to the staff who work there. Booking for two nights was simple and we had excellent and polite communication. Upon arrival, we were warmly greeted by Concierge who directed us to check in where again a smile with a relaxed but proffesional approach looked after us. Quickly checked in, our lovely hostess escorted us to our room and whilst on route walking through the stunning architecture everything was explained regarding amenities and facilities. It really is a beautiful hotel. And then our room, wow. Celebrating our anniversary, this was truly perfect for us. We were fortunate enough to have a view of the Thames and this coupled with tasteful furnishings, huge bathroom, the most comfortable mattress and some lovely personal touches that had been left for us in the room, settled us immediately for our stay. I had also ordered some flowers for my wife and she was so impressed by the variety and quality of the stunning arrangement which again, were perfectly in the room upon arrival. After theatre in the evening, we went to the Beaufort Bar for a night cap where, again, we were warmly greeted and seated. Experiencing the extensive menu of cocktails coupled with delicious light supper on the menu we could have stayed there all night listening to the lovely singing and piano but that mattress was calling and what a mattress!!! As usual, the level of service in the room had been maintained to the highest standard thanks to the touches of housekeeping whom, maintained the same high standard throughout our stay making us feel comfortable and at home. Seated for breakfast was as expected, friendly, warm and professional. With an extensive menu to choose from, I had the Savoy and Suzy had omelette Arnold Bennet which really must be tasted. Then after a day walking the streets of London, we returned, worn out, but again entering the doors, were greeted with a warm welcome back offering us an idyllic haven from the bustling city outside. We were dining at Simpsons, which by the way was again mouth watering, and took pre-dinner drinks in the American Bar, where the service was to the usual standard, again with amazing yet different cocktails from the Beaufort. We were asked if this was our first time and replied it was and that we had intended to visit the previous night but there was a queue so decided against. To this the reply came never to do that again and whilst staying at the Savoy, treat this as your home during your stay and always let them know your requirement. And that is just it, going full circle back to the start of the review, this basically sums up our stay at the Savoy. To stay in luxury, in an iconic hotel is possible, in a few places. But to stay at one with the level of service, warmth, friendliness and sheer professionalism, the Savoy must surely be at the top. Irrespective of our stay being a celebration, speaking with other guests you receive the same standard whatever the occasion. As it was special to us, thank you to all of the staff for making our stay truly unforgettable and we intend making this an annual pilgrimage to visit with you again. Thank you for looking after us.

Excellent staff and high quality+

We have been lucky enough to experience The Savoy on several occasions. The welcome from Tony and the team at front of house is first class and a great credit to the organisation.

Convenient+

It was a pleasure staying at the savoy

A wonderful hotel enhancing a wkd in london+

We came as a family to celebrate my 21st birthday. The hotel was wonderful, the rooms were luxurious, clean and tidy. High tea was very special. Breakfast menu was nice, albeit the service a little slow.

Wow!+

Perfection. I have been a traveler for 50+ years and this stay reminded me of New York’s Plaza Hôtel in its heyday: beautiful, welcoming and an overall wonderful experience. Staff and facilities were truly exemplary.